ChatMe Payment User Service Agreement
Welcome to the ChatMe Payment Service! This agreement outlines the rights and obligations you, as a user, hold when utilizing the ChatMe payment platform services. Please read this agreement carefully. By using the service, you agree to all the terms outlined below.
Chapter 1: Definitions
1.1 ChatMe Payment Platform: Refers to the payment services platform developed and operated by ChatMe, including but not limited to online payments, transfers, top-ups, and withdrawal functions. 1.2 User: Refers to individuals or entities conducting transactions using the ChatMe Payment Platform. 1.3 Account: The personal or business account registered by the user on the ChatMe Payment Platform. 1.4 Transaction: Any payment, transfer, withdrawal, or top-up action carried out by the user via the ChatMe Payment Platform.
Chapter 2: Account Registration and Management
2.1 Users must provide accurate and lawful registration information, including but not limited to their real name, identification number, and contact details. 2.2 In the event of changes to the account information, users must promptly update their account details on the platform. Any losses due to failure to update will be borne by the user. 2.3 Users may not transfer, lend, or authorize their account to any third party for use.
Chapter 3: Service Content
3.1 Top-up Service: Users can top up their ChatMe accounts via various payment channels. The supported methods can be found on the official website. 3.2 Payment Service: Users can make payments through ChatMe at supported platforms or merchants, including for goods, services, and digital assets. 3.3 Withdrawal Service: Users can withdraw their account balances to linked bank cards or other supported withdrawal channels. Fees and limits are detailed on the platform's public notice. 3.4 Transfer Service: Users can transfer funds to other users via the ChatMe Payment Platform. Transfer services must adhere to platform-imposed transaction limits.
Chapter 4: Transaction Rules
4.1 When using payment services, users must ensure that their account funds come from legitimate sources. ChatMe reserves the right to suspend or terminate service if illegal financial activity is suspected. 4.2 Users must verify the accuracy of transaction details. ChatMe is not responsible for disputes between users and third parties related to goods or services.
Chapter 5: Fees and Charges
5.1 Platform Fees: The ChatMe Payment Platform may charge service fees for specific services. Detailed fee schedules can be found on the platform's announcements. 5.2 Taxes: Users are responsible for complying with applicable tax laws and paying any related taxes in their respective countries or regions.
Chapter 6: User Privacy and Data Protection
6.1 The ChatMe Payment Platform will strictly protect users' personal information. Without user consent, no information will be disclosed to unrelated third parties. 6.2 The platform employs encryption technologies to ensure the safety of user data and transactions.
Chapter 7: User Rights and Obligations
7.1 Users have the right to view their account balances, transaction records, and perform other payment-related operations via the platform. 7.2 Users must ensure that their use of the ChatMe Payment Platform complies with applicable laws and regulations and must not use the platform for any illegal activities.
Chapter 8: Risk Disclosure
8.1 ChatMe Payment Platform has taken necessary technical measures to ensure service security. However, users should recognize that internet-based payments may carry risks such as account theft or fund loss. 8.2 Users are encouraged to take reasonable security precautions, such as enabling two-factor authentication, when using the service.
Chapter 9: Dispute Resolution
9.1 In the event of disputes arising from the use of the ChatMe Payment Platform, users and the platform should first attempt to resolve matters through friendly negotiations. If negotiations fail, the user may bring the dispute to the court of the platform’s jurisdiction.
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